Connection Process & Requirements
Commercial
Step 1: Service Availability
Once municipal water or sanitary service installed at the property line and confirmed live by InnServices, property owners may apply for a Town building permit to connect.
If service is not available, additional infrastructure or service extensions may be required.
Step 2: Building Permit
A building permit is required prior to connection.
Applicants must submit the Water and/or Sanitary Lateral Connection Permit Application along with required documentation, which may include:
- Site servicing drawings prepared by a qualified professional
- Site plan showing structures and proposed service entry points
- Distance from curb stop or sanitary connection to the property line
- Building permit documentation (if applicable)
Town staff will review the submission and notify you when the permit is ready for payment and pick-up. All applicable building permit and InnServices fees must be paid before installation.
Building Permits - Town of Innisfil
Step 3: Installing the Connection
Service connections must be installed by a qualified contractor in accordance with Town by-laws, engineering standards, and approved servicing drawings.
Water Connection
- Municipal water piping and water meters must meet Town engineering standards.
- All plumbing connected to municipal supply must comply with applicable regulations.
- Existing private wells must be fully disconnected from municipal plumbing systems if retained for non-potable use.
- Contact InnServices to arrange water meter installation after connection.
Sanitary Sewer Connection
- Municipal sanitary piping must meet Town engineering standards.
- All sanitary drainage must connect to municipal sewer system.
- Existing septic systems must be disconnected and decommissioned in accordance with municipal and provincial requirements.
Step 4: Construction Requirements
Installing a municipal service typically requires:
- Excavation from the property line to the building
- Installation of service piping
- Internal plumbing connections
- Inspection prior to backfilling
All work must be completed by a qualified contractor and follow permit requirements.
Step 5: Inspection & Activation
Final inspections are completed by the Town of Innisfil.
Once approved:
- InnServices will install the water meter (as required)
- Municipal service will be activated