President's Message
Danny Persaud, President & CEO

Welcome to InnServices, where supporting the health and wellbeing of the communities we serve guides everything we do.
We focus on protecting water quality, safeguarding local water resources, and ensuring the systems our community depends on remain safe and reliable.
As a municipally owned utility, we are accountable to the community we serve. InnServices works alongside InnPower and InnTerprises to coordinate services and support the needs of our growing communities.
We continue to maintain and upgrade water and wastewater infrastructure across the communities we serve, including planning for future capacity through projects such as the Cookstown water system expansion. Our teams monitor system performance around the clock to ensure water remains safe, and that wastewater is treated responsibly before returning to the environment.
We are also focused on continuously improving how we operate and how we support customers, while meeting the standards that protect public health and our natural surroundings.
This work is carried out by people who are part of the communities they serve. We are committed to a workplace grounded in safety, respect, accountability, and collaboration.
Our decisions are guided by our core values of Safety, Accountability, Innovation, Support, and Respect. These values shape how we work, how we serve, and how we care for the systems that support our communities.
We are here to provide safe, reliable service today and for the long term.
Thank you for your trust.
Sincerely,
Danny Persaud
President and Chief Executive Officer