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Customer Self Serve

Information and resources to help our customers.

Water Meter Request


I have a hydrant on my property. What should I do?
I have discoloured/dirty water, what should I do?
I have low water pressure. Why is that happening?
My water is cloudy, what should I do?
My water shut off valve inside my home is leaking. Can I get it replaced?
My water usage is higher than normal, why?
My water/wastewater account is in arrears. What happens?
The water valve curb stop in my lawn/driveway has been raised. How do I get it lowered/fixed?
What if my water heater doesn’t have an expansion tank?
What is a Water Heater Expansion Tank?
Who do I call if I have a Water Emergency?
Who do I call if my sewer backs up?
Who may be responsible for the repairs?