Information and resources to help our customers.
Water and Wastewater Rates
The Water and Wastewater Rates By-law (0012-22) comes into effect on April 1, 2022.
2022 Service Fees
InnServices provides a number of services to our customers as part of our day-to-day safe operations and maintenance of our water and wastewater facilities
About Your Bill
InnPower provides monthly billing of water and wastewater charges to InnServices customers
Enclosed Space Safety – Homeowner/Occupant Responsibility
As a homeowner/occupant, it is your responsibility to ensure that any space InnServices staff require access to is safe, clean, and free of safety hazards.
Water Infrastructure and Responsibility
Responsibility for costs of maintenance, service and repair of water service lines depends on the location of the line.
Extreme cold weather can lead to frozen pipes in your home. Here is some helpful information on how you can reduce the risk of your pipes freezing.
Water Meters & Shut-Off Valves
Water meters are an important component of the municipal drinking water system.
Discoloured water is typically caused by naturally occurring minerals (primarily iron and manganese) in the water.
Connecting to Water and Sewer
Once the water main or sanitary service is in place at the property line and confirmed live by InnServices you will be able to obtain a Town building...
Additional Water or Sewer Connection
For recently severed properties or newly-built homes/ businesses, or for those property owners wishing to connect to the sewer or water system.
Water Treatment & Distribution
The Town of Innisfil is committed to ensuring the supply of safe drinking water to its residents and visitors.
Wastewater Collection & Treatment
Wastewater operations staff take care of the administration, operation, and maintenance of the municipal wastewater treatment plants and collection.