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Watermain Flushing/Swabbing - Stroud

Jun 01, 2023
8:00 pm - 5:00 am

Operational staff will be performing scheduled maintenance flushing/swabbing of the watermains in the Stroud area May 28 – June 1, 2023, between the hours of 8:00 PM and 5:00 AM. The work is being completed at night to lessen the impact on residents.

During this work, your water may be discolored for a short period of time and you may experience reduced water pressure. We recommend that you refrain from water consumption activities (i.e. laundry, etc.) during this period. If you experience any water discolouration, please note that this does not pose a water quality concern. We recommend that you run your cold water tap for a couple of minutes to flush out any sediment which may have accumulated within your water service line after flushing. More information on Discolured Water can be found here.

Discoloured Water

We apologize for any inconvenience and thank you for your patience as our staff work to conduct necessary maintenance.

For additional information regarding flushing/swabbing, including FAQ's, please see below.

Map of Impacted Area

Watermain Flushing and Swabbing

To ensure the InnServices continues to provide clean and safe drinking water to residents and businesses, regular maintenance is required. Our water operators routinely perform preventive maintenance on our service lines. This maintenance is called “flushing and swabbing.” Over time, mineral and sediment buildup can discolour water and slow down its flow. Flushing and swabbing the watermains removes natural build-up of scale and sediments from water and assists in improving pressure, flow, and potential water quality issues. This work ensures our continued commitment to superior service delivery and also keeps our infrastructure strong to extend its lifespan.

Prior to any watermain flushing or swabbing, InnServices will make every effort to notify affected residents and businesses in the area. It is important that you do not use water during this time as it may impact our work and could result in you receiving discoloured water as well the potential of damaging your water meter with debris. Please see the below dos and don’ts to answer any questions you might have.

Frequently Asked Questions

How can I prepare before the watermain swabbing on my street begins?

Before watermain swabbing occurs on your street, it’s recommended to store water in a container in the fridge to use for cooking and drinking. You can also fill your bathtub with water for washing your hands or flushing toilets. Also, be sure to complete dishwashing, laundry and other activities that require water prior to the watermain swabbing activity.

Is my water shut off during this time?

No. Water is not shut off during this time, but we ask that you make every effort not to use the water.

Can I use my toilet during the time that the watermain is being cleaned?

Yes. You can use your toilet by pouring a pail of stored water into your toilet bowl to allow your toilet to manually flush.

Can I use the drain while the watermain is being cleaned?

Yes. You can use the drain during this time.

What will happen if I turn my tap on by accident?

If you accidentally turn on your tap during this time, you may experience discoloured water and run the risk of damaging your water meter with debris. Make every effort to avoid turning on the taps during this time. It’s recommended to turn off your water at the water meter inside your home to avoid accidental water use.