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Multi-Barrier Approach

We use a multi-barrier approach to protect drinking water using several safety steps that keep our water clean today and in the future.

Multi-Barrier Approach

To ensure that our drinking water is safe we use the Multi-Barrier Approach, a system of procedures, processes and tools. The five parts of the Multi-Barrier Approach also help to protect our water supply into the future.

The Multi-Barrier Approach

Source Water Protection

Protecting lake or ground water used for drinking by taking action to reduce contamination threats. This approach can also reduce the amount of treatment required to clean the water.

Water Treatment Back-Up

Water treatment systems are designed with back-ups at all stages.

Secure Water Supply Network

Ensuring network integrity and chlorine levels are sufficient to protect the water from contaminant threats while it travels to the furthest downstream user.

Sampling & Monitoring Programs

Monitoring water quality at the source, the treatment plants, and throughout the town to ensure that the drinking water from all taps is safe.

Prepared Response Plan

Having a detailed plan for responding to water quality issues found despite all of the other barriers.

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Payments Desk Closure

Due to current weather conditions, the in-office payment desk at 7251 Yonge St., Innisfil is closed today to help ensure staff safety.

Our team remains available by phone, and customers can continue to manage their accounts online.

The in-office payment desk will reopen tomorrow at 8:30 a.m.

Thank you for your understanding, and please stay safe.