Water Meters & Shut-Off Valves

Water meters are an important component of the municipal drinking water system. Please ensure your water meter and shut-off valve are always accessible, ready for use in case of an emergency.

Water Meters

Every household, business and facility connected to the municipal drinking water system is equipped with a water meter. This device accurately tracks water usage and ensures customers are being billed only for water that has passed through the meter.

InnServices is responsible for installing and maintaining these meters, and for programs that improve their efficiency and reduce costs, including: water meter replacements, upgrades, reconditioning, and testing.

Water Meter Features

1. Counting mechanism: Counts only when water is flowing through the meter; stops when there is no flow through the meter.
2. Leak indicator: This handy indicator may help you conserve water and save money by helping to identify a leaking tap or toilet.
3. e Label/Tag: this tamper-proof tag must always be affixed, and advises the owner/occupant of the building that the town-owned meter must always remain accessible.

Water Meter Readings (Smart Point)

The town reads some water meters remotely using a reading device installed on homes and buildings (most often on the outside). The readout relays the reading from the water meter and sends it via radio wave frequency directly to the department. Homeowners and business owners are therefore not disturbed by requests to access the meter for manual reading. Some meters are still read manually

Internal Shut-Off Valves

Every household is equipped with an internal shut-off valve. This belongs to the homeowner

This valve enables you to shut off your water supply in the event of doing home plumbing repairs or in the event of an emergency leak. Residents will have either a ball valve or gate valve. Typically, the internal shut-off valve is located in the basement or crawl space area. Look for it near your hot water heater, water softener, or furnace.